Night Auditor & Front Desk Revenue Specialist

Residence Inn Miami West/FL Turnpike; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management is seeking a Front Desk Team Member to balance room, restaurant and bar daily, post charges and settlements, and reset systems for the next day. The role includes acting as a front desk agent when needed, with the hotel operating 24/7 and shift variations.

Key duties include auditing revenue reports, balancing accounts nightly, and coordinating with front desk, restaurants, and bars to ensure smooth operations. The position emphasizes guest service and accuracy.

Qualifications

• Knowledge of accounting operations (A/R, A/P).
• Basic math skills and 10-key by touch.
• Ability to handle guest and employee concerns pleasantly.
• Ability to input information on a computer system.
• English reading/writing/speaking essential; strong telephone etiquette.
• Hearing/vision to detect emergencies.

Responsibilities

• Balance room, restaurant and bar daily work and post/ balance charges and settlements.
• Maintain files and reset systems for next day operations.
• Work as front desk agent during shift as needed.
• Prepare daily revenue reports and audit tapes/journals.
• Balance revenue and settlement accounts nightly and file reports accurately.
• Coordinate with front desk and restaurant/bar closing to ensure smooth operation.

Skills

Accounting knowledge

Basic math

Customer service

Data entry

English proficiency

Communication skills

Job description

Driftwood Hospitality Management is seeking a Front Desk Team Member to balance room, restaurant and bar daily, post charges and settlements, and reset systems for the next day. The role includes acting as a front desk agent when needed, with the hotel operating 24/7 and shift variations.

Key duties include auditing revenue reports, balancing accounts nightly, and coordinating with front desk, restaurants, and bars to ensure smooth operations. The position emphasizes guest service and accuracy.