Night Front Desk & Member Services Specialist

Taymax; Madison (AL); On-site; USD 14,000 - 15,000; Full time

Job summary

Taymax Group, a multi-unit Planet Fitness franchisee, is hiring a Member Services Representative in Madison, AL. The role focuses on delivering a superior member experience, greeting visitors, processing memberships, and assisting in daily club operations within a welcoming, team-driven environment.

We emphasize friendly, professional service and a clean, organized facility. The position involves routine desk duties, member account support, and occasional cleaning tasks to uphold the Judgement

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: Answer phones, check members into the system, take tours, sign up new members with rates and payments.
• Facilitate updates to member accounts and respond to questions or concerns in a timely, professional manner.
• Assist in maintaining club cleanliness and perform daily tasks within your shift.
• Additional duties as needed based on club requirements.

Job description

Taymax Group, a multi-unit Planet Fitness franchisee, is hiring a Member Services Representative in Madison, AL. The role focuses on delivering a superior member experience, greeting visitors, processing memberships, and assisting in daily club operations within a welcoming, team-driven environment.

We emphasize friendly, professional service and a clean, organized facility. The position involves routine desk duties, member account support, and occasional cleaning tasks to uphold the Judgement