Night Front Desk & Member Experience Specialist

Baseline Fitness; New Iberia (LA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Short Term Disability Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness is seeking a Customer Service Representative at our New Iberia club to deliver exceptional member experiences. You will greet guests, assist with sign-ups, tours, and front desk tasks, while ensuring accurate member data and smooth check-ins.

Join a friendly team focused on a Judgement Free Zone and helping members achieve their fitness goals. Flexible shifts and opportunities for advancement are offered.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks: answer phones, assist with questions, take info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, amenity usage, and update member information.
• Facilitate member services questions and forward to Club Manager as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Front desk

Phone etiquette

Basic computer skills

Job description

Planet Fitness is seeking a Customer Service Representative at our New Iberia club to deliver exceptional member experiences. You will greet guests, assist with sign-ups, tours, and front desk tasks, while ensuring accurate member data and smooth check-ins.

Join a friendly team focused on a Judgement Free Zone and helping members achieve their fitness goals. Flexible shifts and opportunities for advancement are offered.