Night Front Desk & Guest Experience Specialist

BENCHMARK; Coral Gables (FL); On-site; USD 22,041 - 26,174; Part time

Job summary

BENCHMARK is seeking a Night Auditor for their Front Desk team in Coral Gables, Florida. The ideal candidate will create a memorable first impression for guests during the key overnight service hours from 11pm to 7am.

The role requires strong communication skills, attention to detail, and the ability to work under pressure. Compensation ranges from $16.00 to $19.00 per hour. Must be available for various shifts including weekends and holidays.

Qualifications

• Ability to work overnight hours.
• Strong desire to make an impact on people.
• Ability to work in a fast-paced setting.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Check guests in and manage special requests.
• Promote and sell hotel programs.
• Handle problem resolution and guest recovery.
• Assist other departments with necessary information.
• Maintain house bank and generate reports.
• Follow night audit procedures accurately.
• Communicate pertinent information to the manager.

Skills

Attention to detail

Verbal communication

Written communication

Computer skills

Outgoing personality

Education

High school diploma or equivalent

Job description

BENCHMARK is seeking a Night Auditor for their Front Desk team in Coral Gables, Florida. The ideal candidate will create a memorable first impression for guests during the key overnight service hours from 11pm to 7am.

The role requires strong communication skills, attention to detail, and the ability to work under pressure. Compensation ranges from $16.00 to $19.00 per hour. Must be available for various shifts including weekends and holidays.