Night Front Desk & Guest Experience Lead

remingtonhotelscareers; Anchorage (AK); On-site; USD 38,000 - 48,000; Full time

Job summary

Remington Hotels in Anchorage is seeking a Front Desk Agent to warmly greet guests, manage check-in/out, assist with pre-registration and reservations, and ensure accurate posting of charges.

You will handle cash and card payments, coordinate with housekeeping on room blocks, and maintain a professional, guest-focused atmosphere while working flexible shifts, including nights and weekends.

This role emphasizes excellent service, accuracy, and teamwork.

Qualifications

• Demonstrated strong work ethic and initiative.
• Ability to work varying schedules including nights, weekends, and holidays.
• Team-focused and guest-service oriented.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Assist with pre-registration and blocking reservations when needed.
• Post charges accurately and handle various payment types.
• Maintain knowledge of reservations, rates, and relocation procedures.
• Communicate effectively with guests and staff to ensure smooth operations.

Skills

Strong work ethic

Team player

Flexible schedules

Job description

Remington Hotels in Anchorage is seeking a Front Desk Agent to warmly greet guests, manage check-in/out, assist with pre-registration and reservations, and ensure accurate posting of charges.

You will handle cash and card payments, coordinate with housekeeping on room blocks, and maintain a professional, guest-focused atmosphere while working flexible shifts, including nights and weekends.

This role emphasizes excellent service, accuracy, and teamwork.