Night Front Desk Auditor — Guest Service & Operations

WaTiki Resort

Box Elder (SD)

On-site

USD 2,066,000 - 2,617,000

Full time

8 days ago
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Benefits offered by this job

Hotel Discounts
Dining Deals
WaTiki Waterpark Passes
Starbucks Offers
Juniper at Vertex Sky Bar Access
AJ's Wicked Salon & Spa: 10% off
Gaming Benefits: Free play
Sol Vibe Discounts

Job summary

Courtyard by Marriott Box Elder in Box Elder, SD is hiring a front desk associate to welcome guests, manage check-ins/outs, and provide concierge-style information for local entertainment and services. You will handle keys, discounts, and pamphlets while maintaining security and room readiness; strong communication and cash handling are essential.

Join a team focused on hospitality excellence with modern amenities and employee benefits.

Qualifications

  • Strong computer skills and ability to learn hotel property management system(s).
  • Excellent communication and listening skills for guest interactions.
  • Basic knowledge of accounting operations and cash handling.
  • Candidates must be 18 years or older.

Responsibilities

  • Responsible for making room reservations and checking guests in and out of the hotel.
  • Issues room keys, pamphlets, discount cards, etc., as needed.
  • Provides information to guests regarding hotel services and local entertainment.
  • Ensures confidentiality, security and safety of guests in front desk communications.
  • Arranges transportation for guests and assists with inquiries.
  • Balance daily reports and post charges in a timely manner.
  • Maintain cleanliness of the front desk and lobby area and wear a uniform.

Skills

Strong computer skills
Learn front desk systems

Education

High school diploma or equivalent

Job description

Courtyard by Marriott Box Elder in Box Elder, SD is hiring a front desk associate to welcome guests, manage check-ins/outs, and provide concierge-style information for local entertainment and services. You will handle keys, discounts, and pamphlets while maintaining security and room readiness; strong communication and cash handling are essential.

Join a team focused on hospitality excellence with modern amenities and employee benefits.

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