Front Desk Associate

Watikiwaterpark

Box Elder (SD)

Hybrid

USD 21,000 - 24,000

Full time

9 days ago

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Hotel discounts

Dining discounts

WaTiki waterpark passes

Starbucks offers

Vertex Sky Bar access

AJ's Wicked Salon & Spa discount

Gaming benefits

Sol Vibe discounts

Job summary

Courtyard by Marriott in Box Elder, SD is hiring for a front desk associate. Responsibilities include checking guests in/out, issuing keys, answering inquiries about hotel services and local entertainment, and handling transportation arrangements.

The role emphasizes confidentiality, accuracy in billing, and maintaining a welcoming lobby environment. Benefits include generous staff perks, ongoing training, a supportive team, and opportunities for advancement within LIV Hospitality’s properties

Qualifications

Must be 18 years or older.
Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk procedures (check-in, check-out, selling skills, etc.).
Strong communication and listening skills.
Working knowledge of MS Office required.

Responsibilities

Make room reservations and check guests in and out.
Issue keys, pamphlets, discount cards, etc.
Provide information to guests about hotel and services.
Maintain confidentiality, security and safety of guests.
Arrange transportation for guests.
Compute bills, post charges, and process payments.
Run various reports, both handwritten and computer.
Maintain cleanliness and neatness of front desk and lobby.
Wear a uniform and nametag at all times.
Other duties as needed.

Skills

Strong communication

Multi-tasking

Reliable transportation

Stand for extended periods

Computer skills

Learn PMS

Tools

PMS software

MS Office

Job description

Job Details

Job Location: Courtyard by Marriott - Box Elder, SD 57719

Salary Range: $15.50 - $17.50

Embark on a rewarding career at Courtyard by Marriott in Box Elder, SD, where every day brings new opportunities for personal and professional growth. Here's why joining our team is an experience like no other:

Unparalleled Relaxation & Refreshment

Indulge in unparalleled relaxation and refreshment at our workplace. Take rejuvenating breaks in our expansive employee break room, designed for tranquility amidst the daily hustle, and stay energized with unlimited complimentary soda, ensuring you're always ready to deliver exceptional service.

Culinary Excellence

Indulge in gourmet experiences with exclusive discounts at our Bistro restaurant, elevating your dining experiences.

Supportive Environment

Thrive in a team-focused atmosphere where support is readily available, fostering a sense of camaraderie and collaboration.

Modern Hospitality

Experience the pride of working in Box Elder’s newest gem, boasting contemporary design and cutting-edge amenities.

Vibrant Location

Enjoy direct access to the exciting new event center, The Box, offering endless opportunities for entertainment and networking.

Wellness Focus

Achieve your wellness goals with access to our extensive gym, promoting a healthy and balanced lifestyle for all employees.

Diverse Opportunities

Explore diverse career paths across various departments, providing ample opportunities for advancement and skill development.

Backed by LIV Hospitality

You'll thrive in your role with our comprehensive support and exclusive perks:

Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.

Dining Deals: Get discounts on food and beverages at our outlets.

WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.

Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.

Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.

AJ's Wicked Salon & Spa: Enjoy 10% off products and services.

Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.

Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

Join us at Courtyard by Marriott in Box Elder and become part of a dynamic team dedicated to delivering exceptional hospitality experiences while fostering personal and professional growth for all.

Responsibilities

Responsible for making room reservations and checking guests in and out of the Hotel.

Issues room keys, Pamphlets, discount cards, etc.

Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.

Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times

Arranges transportation for guests.

Compute bills, post charges, collects payment and makes change for guests.

Runs various reports - hand written and computer.

Maintain the cleanliness and neatness of the front desk and lobby area.

Wear a uniform up to property standards and nametag at all times on property.

Other duties may be assigned to meet business needs.

Other Qualifications

Must be 18 years or older.

Must have strong computer skills and ability to learn hotel property management system(s).

Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.

Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.