Night Front Desk Auditor: Guest Experience & Revenue

Big Smoke Burger; Daytona Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Holiday Inn Hotel & Suites Daytona Beach Oceanfront in Daytona Beach, Florida is seeking a Front Desk Night Auditor to provide the highest level of service to guests during night shifts.

You will handle check-in and check-out, manage cash, assist with reservations, answer phones promptly, and ensure daily reports are accurate while upholding hotel policies.

The role requires courteous, professional demeanor and knowledge of Inn Time system and hotel outlets.

Qualifications

• Efficient check-in and check-out procedures.
• High level of guest service and courtesy.
• Knowledge of hotel services, policies and outlets.

Responsibilities

• Sell rooms to maximize ADR and occupancy.
• Check in and out guests efficiently and friendly.
• Maintain cash bank and process payments.
• Answer phones within 3 rings and assist with reservations.
• Know Inn Time procedures and hotel outlets hours.

Job description

Holiday Inn Hotel & Suites Daytona Beach Oceanfront in Daytona Beach, Florida is seeking a Front Desk Night Auditor to provide the highest level of service to guests during night shifts.

You will handle check-in and check-out, manage cash, assist with reservations, answer phones promptly, and ensure daily reports are accurate while upholding hotel policies.

The role requires courteous, professional demeanor and knowledge of Inn Time system and hotel outlets.