Night Front Desk Auditor: Guest Experience & Finance

Renaissance Baltimore Harborplace Hotel; Baltimore (MD); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision insurance

Paid time off, holidays, and sickLeave

Professional development and training

Zusammenfassung

Renaissance Baltimore Harborplace Hotel in Baltimore is seeking a night auditor to join our hospitality team. The role focuses on nightly financial audits, reporting, and frontline guest service to ensure an exceptional guest experience.

You will prepare daily, weekly, and monthly reports, verify and reconcile financial records, and assist with reservations and check-ins as needed. A high school diploma is required, some college preferred, and experience with reservation or accounting software

Qualifikationen

• High school diploma or equivalent required.
• Some college preferred.
• Excellent customer service and communication skills required.

Aufgaben

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, and occupancy percentages.
• Execute front desk duties as required, including processing reservations and check-ins, responding to guest inquiries, and resolving guest complaints.

Kenntnisse

Customer service

Communication

Computer proficiency

Ausbildung

High school diploma or equivalent

Some college preferred

Tools

Reservation software

Accounting software

Jobbeschreibung

Renaissance Baltimore Harborplace Hotel in Baltimore is seeking a night auditor to join our hospitality team. The role focuses on nightly financial audits, reporting, and frontline guest service to ensure an exceptional guest experience.

You will prepare daily, weekly, and monthly reports, verify and reconcile financial records, and assist with reservations and check-ins as needed. A high school diploma is required, some college preferred, and experience with reservation or accounting software