Overnight Front Desk & Night Audit Specialist

SpringHill Suites Baltimore; Baltimore (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Job summary

SpringHill Suites Baltimore is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins and check-outs, process reservations, and respond to guest inquiries to ensure a high level of service during the overnight shift.

Responsibilities include counting cash, preparing express folios, maintaining room status inventory, and communicating shift information to the Front Office Manager.

Qualifications

• Proven guest service skills and a professional demeanor.
• Experience handling cash and processing payments.
• Familiarity with front desk operations and guest inquiries.

Responsibilities

• Perform nightly audit functions while delivering front desk service.
• Assist guests with check-ins/check-outs and process reservations.
• Count cash and maintain cash drawer accuracy at shift start/end.
• Greet guests, register rooms, and collect payments.

Skills

Guest service

Cash handling

Front desk operations

Education

High School diploma or equivalent

Job description

SpringHill Suites Baltimore is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins and check-outs, process reservations, and respond to guest inquiries to ensure a high level of service during the overnight shift.

Responsibilities include counting cash, preparing express folios, maintaining room status inventory, and communicating shift information to the Front Office Manager.