Night Front Desk Associate – Secure Access & Guest Care

FirstService Residential; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate to greet residents, supervise access, and manage visitors while operating security systems and keeping accurate logs. This role requires clear communication, attention to detail, and the ability to respond swiftly to emergencies.

The position is Sunday and Monday nights with a 11 PM to 7 AM schedule, paying $17.00 per hour. Candidates should be comfortable working independently and meeting high service standards in a residential setting.

Qualifications

• High school diploma or equivalent preferred.
• Business or hospitality coursework preferred.
• 2–3 years of business experience preferred.
• Strong written and verbal communication skills required.
• Multilingual abilities desirable.

Responsibilities

• Greet and direct Residents, guests, and invitees.
• Monitor and control Electronic Security Control Systems.
• Monitor Emergency Response System.
• Respond to emergency situations in a timely and efficient manner.
• Maintain daily log, records, and forms.
• Handle inquiries and complaints with professionalism.
• Follow safety procedures and maintain a safe work environment.
• May be assigned other duties by the on-site property manager.

Skills

Communication skills

Customer service

Interpersonal skills

Multilingual

Computer literacy

Education

High school diploma or equivalent

Business/ hospitality coursework

Job description

FirstService Residential is seeking a Front Desk Associate to greet residents, supervise access, and manage visitors while operating security systems and keeping accurate logs. This role requires clear communication, attention to detail, and the ability to respond swiftly to emergencies.

The position is Sunday and Monday nights with a 11 PM to 7 AM schedule, paying $17.00 per hour. Candidates should be comfortable working independently and meeting high service standards in a residential setting.