Night Front Desk Associate - Senior Living Hospitality

Touchmark, LLC; Appleton (WI); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Night shift differential

On-demand pay

Meaningful work

Calm work environment

401(k) with match

Paid holidays

Tuition reimbursement

Scholarships

Job summary

Touchmark on West Prospect in Appleton, WI is hiring a Part-Time Night Shift Front Desk Receptionist. Provide a warm welcome, answer calls, coordinate services, monitor security, and support overnight operations to ensure residents feel safe and cared for.

This role offers $17.50–$18.79 per hour with a $1 night shift differential, rotating weekends, and on-site meals. High school diploma required; hospitality or admin experience preferred, with strong customer service and multitasking abilities.

Qualifications

• High school diploma or equivalent.
• Receptionist, hospitality, customer service, or administrative experience preferred.
• Outstanding customer service and communication skills.
• Professional, friendly, and dependable demeanor.
• Ability to multitask and remain calm in a fast-paced environment.
• Basic proficiency with Microsoft Office and standard office equipment.
• Ability to maintain confidentiality and exercise good judgment.
• Availability to work overnight shifts and a rotating weekend schedule.

Responsibilities

• Welcome residents, families, guests, and vendors with professionalism and hospitality.
• Answer and direct incoming telephone calls promptly and courteously.
• Respond to resident questions and coordinate service requests.
• Monitor emergency call systems and respond appropriately.
• Perform overnight security rounds, perimeter door checks, and monitor building access.
• Assist with mail, packages, and other overnight administrative duties.
• Maintain a clean, organized, and welcoming front desk area.
• Support residents and team members while helping ensure a safe and secure community throughout the overnight hours.

Skills

Customer service

Communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Touchmark on West Prospect in Appleton, WI is hiring a Part-Time Night Shift Front Desk Receptionist. Provide a warm welcome, answer calls, coordinate services, monitor security, and support overnight operations to ensure residents feel safe and cared for.

This role offers $17.50–$18.79 per hour with a $1 night shift differential, rotating weekends, and on-site meals. High school diploma required; hospitality or admin experience preferred, with strong customer service and multitasking abilities.