Night Front Desk Associate — 3rd Shift (Thu-Mon)

University City Housing Company; Philadelphia (Philadelphia County); On-site; USD 21,000 - 29,000; Full time

Job summary

University City Housing is seeking a friendly, professional Front Desk Associate for Westbury Apartments in Center City Philadelphia. You will be the first point of contact for residents, tenants, and visitors, delivering a warm, professional experience while ensuring smooth day-to-day front desk operations.

The ideal candidate possesses excellent communication skills, remains calm under pressure, handles phone and email inquiries, assists with packages, and supports property management as

Qualifications

• Availability to work Thursday–Monday, 12:00 AM–8:00 AM.
• Excellent communication and customer service skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Basic computer proficiency.
• Previous front desk, concierge, hospitality, or customer service experience preferred.

Responsibilities

• Greet residents, tenants, vendors, and guests in a warm and professional manner.
• Answer and direct phone calls and emails promptly.
• Maintain a clean, organized, and welcoming front desk area.
• Manage package deliveries and assist with resident service requests.
• Provide administrative support to property management as needed.
• Monitor building activity and respond appropriately to emergencies or security concerns.

Skills

Flexible schedule

Communication

Customer service

Professional appearance

Organizational skills

Computer proficiency

Front desk experience

Job description

University City Housing is seeking a friendly, professional Front Desk Associate for Westbury Apartments in Center City Philadelphia. You will be the first point of contact for residents, tenants, and visitors, delivering a warm, professional experience while ensuring smooth day-to-day front desk operations.

The ideal candidate possesses excellent communication skills, remains calm under pressure, handles phone and email inquiries, assists with packages, and supports property management as