Night Front Desk Agent & Guest Experience Auditor

SHRI JI SPRINGTOWN LLC; Livermore (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Career advancement opportunities

Competitive compensation

Job summary

SHRI JI SPRINGTOWN LLC in Livermore, California, is seeking a Front Desk Agent to provide exceptional service to hotel guests. Responsibilities include assisting with check-in/check-out, processing payments, communicating with housekeeping, and answering guest inquiries. Candidates should be friendly, outgoing, and knowledgeable of hospitality standards, with strong communication skills. The position offers benefits like 401(k) matching, flexible scheduling, and competitive compensation.

Qualifications

• Must possess excellent communication skills.
• Able to resolve issues with a customer-focused orientation.
• Ability to stay positive in challenging situations.

Responsibilities

• Assist guests with check-in and check-out processes.
• Monitor and maintain knowledge of hotel operations.
• Build rapport with guests to identify their needs.

Skills

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English

Computer literacy

Customer-focused orientation

Ability to lift 30 pounds

Job description

SHRI JI SPRINGTOWN LLC in Livermore, California, is seeking a Front Desk Agent to provide exceptional service to hotel guests. Responsibilities include assisting with check-in/check-out, processing payments, communicating with housekeeping, and answering guest inquiries. Candidates should be friendly, outgoing, and knowledgeable of hospitality standards, with strong communication skills. The position offers benefits like 401(k) matching, flexible scheduling, and competitive compensation.