Night EMT Transport Coordinator - Healthcare Dispatch Lead

HCA Healthcare; Denver (CO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

401(k) match

Tuition assistance

Life insurance & disability

Job summary

HCA HealthOne in Denver is seeking an EMT Transport Coordinator - Nights to organize and dispatch medical transport for our facilities. You will coordinate third‑party vendors, document patient information, and ensure timely, safe movement of patients while maintaining confidentiality and high service standards.

The role requires a High School diploma or GED, healthcare or call center experience, EMT certification preferred, and strong communication, multitasking, and critical thinking skills.

Qualifications

• High School Diploma or GED required.
• Associate degree or higher preferred.
• Healthcare setting or call center/dispatch experience preferred.
• EMT Certification preferred.

Responsibilities

• Receive medical transportation requests and coordinate transport through third-party vendor coordination and dispatch of medical transport assets.
• Use technology tools to document patient information, dispatch medical transport assets, and monitor transport progress.
• Respond to phone calls with a sense of urgency and demonstrate good customer service skills.
• Receive and maintain EMTALA education to prevent and identify risk to facility.
• Establish and maintain awareness of facility medical staff, services and specialized programs.
• Enter and support data entry for accurate monitoring and reporting on calls, admissions and transports.
• Ensure patient rights and confidentiality are maintained.
• Participate in monthly staff meetings and collaborate with multidisciplinary team.

Skills

EMT Certification

Communication skills

Call center experience

Multitasking

Medical terminology

Critical thinking

Education

High School Diploma or GED

Associate degree or higher preferred

Job description

HCA HealthOne in Denver is seeking an EMT Transport Coordinator - Nights to organize and dispatch medical transport for our facilities. You will coordinate third‑party vendors, document patient information, and ensure timely, safe movement of patients while maintaining confidentiality and high service standards.

The role requires a High School diploma or GED, healthcare or call center experience, EMT certification preferred, and strong communication, multitasking, and critical thinking skills.