EMT Transport Coordinator — Medical Dispatch Lead

HCA Healthcare; Denver (CO); On-site; USD 26,000 - 39,000; Full time

Job summary

HCA HealthOne is seeking an EMT Transport Coordinator to coordinate medical transport across facilities. The role involves dispatching assets, coordinating third-party vendors, and documenting patient information to ensure safe transfers.

Qualified candidates will have a high school diploma or GED, healthcare experience preferred, and strong communication skills. EMTALA awareness, data entry, and teamwork are important in this role.

Qualifications

• High School Diploma or GED required.
• Associate degree or higher preferred.
• Prefer experience in a healthcare setting (Acute Hospital, Outpatient Clinic, etc.).
• Prefer experience in call center/communications or dispatch center.
• EMT Certification preferred.
• Possess good communication skills and cooperate positively with team members.
• Ability to comfortably use multiple computer-based programs and applications, often simultaneously.
• Ability to take initiative and act on multiple tasks.
• Ability to demonstrate good judgment, use critical thinking skills, and follow procedures.

Responsibilities

• Receive medical transportation requests and coordinate transport through third-party vendor coordination and dispatch of medical transport assets.
• Use technology tools to document patient information, dispatch medical transport assets, and monitor transport progress.
• Respond to phone calls with a sense of urgency and demonstrate good customer service skills.
• Receive and maintain EMTALA education to prevent and identify risk to facility.
• Establish and maintain knowledge of facility medical staff, services and specialized programs.
• Enter and support data entry for monitoring and reporting on calls, admissions and transports.

Skills

Customer service

Communication

Team collaboration

Multitasking

Critical thinking

Education

High School Diploma or GED

Associate degree or higher

Job description

HCA HealthOne is seeking an EMT Transport Coordinator to coordinate medical transport across facilities. The role involves dispatching assets, coordinating third-party vendors, and documenting patient information to ensure safe transfers.

Qualified candidates will have a high school diploma or GED, healthcare experience preferred, and strong communication skills. EMTALA awareness, data entry, and teamwork are important in this role.