Weekend Dispatcher – Tow & Wrecker Coordination (Part-Time)

Houston-Galveston Area Council; Houston (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Houston-Galveston Area Council is seeking an entry-level dispatcher to handle Tow and Go requests, document incidents, and coordinate with tow partners from our Houston TranStar desk.

The role requires a high school or associate degree with 1–3 years in dispatch or call center settings, offering part-time weekend hours (Sat-Sun 6:00am–2:00pm) and the chance to contribute to regional emergency response efforts.

Qualifications

• Experience working in dispatching or a call center setting is preferred.
• Experience working in a fast-paced environment.
• Must have strong customer service skills with the ability to remain calm under pressure.

Responsibilities

• Receive and process Tow and Go service requests; document details into the dispatch system.
• Dispatch wrecker companies per procedures and guidelines.
• Monitor and track dispatched calls and response times.
• Escalate issues to supervisor and communicate professionally with partners.
• Support emergency operations during severe weather or large-scale incidents.

Skills

Call center experience

Customer service

Calm under pressure

Education

High school/Associate’s Degree

Tools

Dispatch systems

Job description

Houston-Galveston Area Council is seeking an entry-level dispatcher to handle Tow and Go requests, document incidents, and coordinate with tow partners from our Houston TranStar desk.

The role requires a high school or associate degree with 1–3 years in dispatch or call center settings, offering part-time weekend hours (Sat-Sun 6:00am–2:00pm) and the chance to contribute to regional emergency response efforts.