Night Dispatch Operator – Security Communications Pro

PalAmerican Security; Phoenix (AZ); On-site; USD 35,000 - 48,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

PalAmerican Security is seeking a Dispatch Operator to support our Phoenix-area operations. This role focuses on coordinating security communications, activating responders, and ensuring timely passes-downs across shifts.

The ideal candidate has at least 1 year in a call center or dispatch role, strong computer skills, and the ability to type 35 WPM. A valid driver's license and excellent communication are essential for success.

Qualifications

• Minimum 1 year of call center or dispatch operator experience.
• Proficient computer skills and software knowledge.
• Ability to type a minimum of 35 words per minute.
• Valid driver's license and clean driving record.
• Strong problem-solving and decision-making skills.
• Effective verbal and written communication skills.

Responsibilities

• Maintain communication, video, and computer equipment
• Coordinate information for pass-downs with Operations
• Answer calls promptly and dispatch appropriately
• Monitor alarm signals and deploy personnel as needed
• Ensure all shifts are fully manned
• Utilize effective communication skills in a collaborative environment

Skills

Call center experience

Computer skills

Typing 35 WPM

Driver's license

Problem solving

Verbal communication

Written communication

Dispatch software

Tools

Dispatch software

Job description

PalAmerican Security is seeking a Dispatch Operator to support our Phoenix-area operations. This role focuses on coordinating security communications, activating responders, and ensuring timely passes-downs across shifts.

The ideal candidate has at least 1 year in a call center or dispatch role, strong computer skills, and the ability to type 35 WPM. A valid driver's license and excellent communication are essential for success.