Security Dispatch Operator - Full-Time with Benefits

PalAmerican Security; Aurora (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

PalAmerican Security is seeking a Dispatch Operator to join our team in a technology-forward role focused on safety and client satisfaction.

This full-time position offers a 40-hour work week with superior benefits including Medical, Dental, Vision, Life Insurance, and more. Ideal candidates have at least 1 year of dispatch or call center experience and excellent communication skills.

Qualifications

• Minimum 1 year of call center or dispatch operator experience.
• Proficient computer skills and software knowledge.
• Ability to type a minimum of 35 words per minute.
• Valid driver’s license and clean driving record.
• Strong problem-solving and decision-making skills.
• Effective verbal and written communication skills.

Responsibilities

• Maintain communication, video, and computer equipment
• Coordinate information for pass-downs with Operations
• Answer calls promptly and dispatch appropriately
• Monitor alarm signals and deploy personnel as needed
• Ensure all shifts are fully manned
• Utilize effective communication skills in a collaborative environment

Skills

Call center experience

Dispatch experience

Typing 35 wpm

Driver's license

Problem-solving

Communication skills

Tools

Dispatch software

Computer software knowledge

Job description

PalAmerican Security is seeking a Dispatch Operator to join our team in a technology-forward role focused on safety and client satisfaction.

This full-time position offers a 40-hour work week with superior benefits including Medical, Dental, Vision, Life Insurance, and more. Ideal candidates have at least 1 year of dispatch or call center experience and excellent communication skills.