Night Dispatch Coordinator: On-Time Routes & DOT Compliance

Ruan; Tipp City, Northern (OH, KY); Hybrid; USD 27,000 - 44,000; Full time

Job summary

Ruan is seeking a Transportation Dispatcher to coordinate timely pickups and deliveries in Grand Rapids, MI or Tipp City, OH, ensuring DOT compliance and safe operations. You will assign workload to drivers, monitor movements, resolve scheduling issues, and keep real-time data updated in dispatch systems, while communicating with customers and management.

The role requires 1–2 years in transportation or related work, with strong communication and MS Office skills; on-site in either Grand Rapids

Qualifications

• Education: High school diploma/GED or equivalent.
• Experience: 1-2 years in Transportation, dispatching, terminal assistant, customer service or other related experience.
• Excellent written and verbal communication skills.
• Knowledge of DOT rules and regulations required.
• Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.

Responsibilities

• Coordinate timely pickup and delivery of customer orders within assigned area while maintaining customer expectations.
• Direct and schedule drivers' work; notify drivers of assignments to ensure on-time movement of goods.
• Monitor drivers' hours of service to prevent DOT violations and escalate issues to management as needed.
• Maintain timely and professional communication with customer contacts on service issues.
• Accurately prepare and process data and paperwork; update driver and dispatch information in real time.
• Promote safety in all areas of dispatch.

Skills

Dispatching

DOT rules knowledge

Communication skills

Microsoft Office

Education

High school diploma/GED

Tools

Dispatch software

Microsoft Office

Job description

Ruan is seeking a Transportation Dispatcher to coordinate timely pickups and deliveries in Grand Rapids, MI or Tipp City, OH, ensuring DOT compliance and safe operations. You will assign workload to drivers, monitor movements, resolve scheduling issues, and keep real-time data updated in dispatch systems, while communicating with customers and management.

The role requires 1–2 years in transportation or related work, with strong communication and MS Office skills; on-site in either Grand Rapids