Night Dispatch Coordinator: Optimize On-Time Shipments

Ruan; Ankeny (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401K

Paid Time Off

Job summary

Ruan in Ankeny, IA seeks a full-time Transportation Dispatcher onsite. You will coordinate pickup and delivery of customer orders, assign workloads to drivers, monitor movements, and resolve scheduling issues to meet customer expectations.

Use dispatch systems and Microsoft Office to capture operational data in near real time, ensure DOT compliance, monitor driver hours of service, and maintain proactive communication with customers and drivers to resolve issues and improve service.

Qualifications

• High school diploma or GED required.
• 1–2 years in transportation, dispatching, or related field.
• Excellent written and verbal communication skills.
• Knowledge of DOT rules and regulations.
• Strong working knowledge of dispatch systems and Microsoft Office.

Responsibilities

• Responsible for timely pickup and delivery of customer orders within the assigned area.
• Direct and schedule work for drivers; notify for on-time movements.
• Identify and resolve daily service and scheduling issues; communicate with customers.
• Monitor drivers' hours to prevent DOT violations.
• Maintain timely, professional communication with customers on service issues.
• Prepare and process data and paperwork; update dispatch information in real time.

Skills

Driver scheduling

DOT regulations

Dispatch software

Microsoft Office

Communication skills

Education

High school diploma / GED

Tools

Dispatch software

Microsoft Excel

Microsoft Word

Job description

Ruan in Ankeny, IA seeks a full-time Transportation Dispatcher onsite. You will coordinate pickup and delivery of customer orders, assign workloads to drivers, monitor movements, and resolve scheduling issues to meet customer expectations.

Use dispatch systems and Microsoft Office to capture operational data in near real time, ensure DOT compliance, monitor driver hours of service, and maintain proactive communication with customers and drivers to resolve issues and improve service.