Night Command Center Lead - Data Center Ops

Core Scientific, Inc.; Austin, Northern (TX, KY); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Core Scientific is seeking a Command Center Supervisor (NIGHTS) in Austin, TX to lead 24/7 command center operations, supervise specialists, and ensure incident response continuity. You will coordinate with cross-functional teams during emergencies and maintain high-quality incident documentation and reporting.

The ideal candidate has an associate degree or 5 years in data center support, leadership experience in a 24/7 setting, and strong ITIL awareness.

Qualifications

• Associate degree in related field or 5 years of relevant data center support experience.
• Previous leadership or team lead experience in a 24/7 operational environment.
• Experience managing operational incidents, escalations, and cross-functional response coordination.
• Strong understanding of data center infrastructure, HPC operational requirements, critical facility dependencies, and site configurations.
• Understanding of ITIL service delivery concepts preferred.

Responsibilities

• Lead real-time command center operations to ensure uptime, incident response effectiveness, and operational continuity across all monitored environments.
• Serve as the operational lead for Command Center Specialists and maintain real-time awareness of data center activities and critical events.
• Oversee shift operations, workload balancing, escalation management, and staff performance during critical events.
• Coordinate with cross-functional teams during security incidents, emergencies, and facility access operations to ensure timely communication and continuity.
• Participate in a rotating 24/7 on-call schedule to provide leadership support and incident coordination.
• Lead onboarding, training, and continuous development initiatives to improve team performance and readiness.
• Ensure operational data, ticket quality, and shift reporting meet requirements.

Skills

Leadership

Incident management

ITIL knowledge

Data center infra

Cross-functional comms

Education

Associate degree

Tools

Slack

Ignition

Metasys

CMMS

Confluence

Job description

Core Scientific is seeking a Command Center Supervisor (NIGHTS) in Austin, TX to lead 24/7 command center operations, supervise specialists, and ensure incident response continuity. You will coordinate with cross-functional teams during emergencies and maintain high-quality incident documentation and reporting.

The ideal candidate has an associate degree or 5 years in data center support, leadership experience in a 24/7 setting, and strong ITIL awareness.