24/7 Data Center Operations Specialist

Core Scientific; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Core Scientific in Austin, TX is seeking a Command Center Specialist to monitor daily operations across data center environments, manage incidents, and maintain accurate documentation. You will coordinate with cross-functional teams, follow established procedures, and support 24/7 operational continuity.

The role requires strong communication, organization, and the ability to juggle multiple priorities in a fast-paced environment.

Qualifications

• Associate degree or 3 years of data center/command center experience.
• Experience with operational monitoring, incident response, and infrastructure event coordination.
• Understanding of data center operations and critical infrastructure.
• ITIL service delivery concepts preferred.

Responsibilities

• Monitor operational data, incidents, and system alerts while maintaining accurate communication and documentation across Command Center operations
• Monitor operational and business-impacting metrics related to power utilization, system performance, and digital asset operations
• Support operational incidents, service requests, and change activities across data center environments in accordance with established response and escalation procedures
• Escalate operational incidents, system alarms, and critical events in accordance with established operational procedures
• Document operational incidents and coordinate timely communication and escalation with cross-functional teams involved in incident response and recovery efforts
• Maintain accurate incident records, operational logs, and shift documentation to support operational visibility and reporting requirements
• Provide timely operational updates and situational communications to leadership and cross-functional teams during operational events
• Coordinate with on-site teams during emergency events and operational disruptions to support response activities and maintain operational continuity
• Manage multiple operational tasks, incidents, and escalations simultaneously within a fast-paced 24/7 environment
• Support continuous improvement initiatives by identifying operational gaps, following established procedures, and contributing to SOP enhancements and operational efficiency efforts
• Foster open, respectful, and professional communication both within the team and with coworkers, teammates, and leaders across the organization.
• Performs other duties as assigned.

Skills

Operational monitoring

Incident response

Communication

Cross-team coordination

Education

Associate degree or 3 years data center experience

Job description

Core Scientific in Austin, TX is seeking a Command Center Specialist to monitor daily operations across data center environments, manage incidents, and maintain accurate documentation. You will coordinate with cross-functional teams, follow established procedures, and support 24/7 operational continuity.

The role requires strong communication, organization, and the ability to juggle multiple priorities in a fast-paced environment.