Night Cargo & Compliance Agent

lliance Ground International; New York (NY); Vor Ort; USD 60.174.000 - 65.904.000; Vollzeit

Benefits dieser Stelle

Free uniforms

On-the-job training

401(k) program

Life insurance

Travel discounts on car rentals,Hotels

Zusammenfassung

Alliance Ground International (AGI) is seeking Office Agents to support customers during shipping by coordinating details, managing compliance documents, and delivering high-quality service. The role includes preparing and releasing cargo documents, interfacing with carriers, and handling charges while adhering to safety rules.

Responsibilities cover processing import/export documents, following TSA, FAA and regulatory guidelines, and communicating with customers.

Qualifikationen

• Good communication skills, both verbal and written.
• Intermediate computer skills with MS Office suite.
• Basic math and payment calculation abilities.
• Problem-solving and attention to detail for loading/unloading tasks.
• Time management to multitask in a fast-paced environment.

Aufgaben

• Convey shipping instructions to the customer services counter.
• Retrieve import documents and deliver export documents to and from aircraft.
• Accept cargo in accordance with TSA, FAA, Government and Air Carrier rules.
• Accept dangerous goods as per FAA/DG regulations.
• Release imported international freight after CBP clearances.
• Collect air freight charges.
• Handle customer calls professionally and courteously.
• Report documentation discrepancies and assist with resolutions.
• Complete paperwork and enter data into the company system, including international cargo documents handling.
• Follow company safety procedures and training requirements.
• Be punctual, prepared, and safe.
• Work flexible hours including nights, weekends, and holidays.

Kenntnisse

Good Communication

MS Office

Basic Math

Problem Solving

Time Management

Ausbildung

High School Diploma or GED

Valid Driver's License

US Work Authorization

Ramp and SIDA Training

Tools

Microsoft Office

Jobbeschreibung

Alliance Ground International (AGI) is seeking Office Agents to support customers during shipping by coordinating details, managing compliance documents, and delivering high-quality service. The role includes preparing and releasing cargo documents, interfacing with carriers, and handling charges while adhering to safety rules.

Responsibilities cover processing import/export documents, following TSA, FAA and regulatory guidelines, and communicating with customers.