Night Cage & Player Services Supervisor

Newport Racing & Gaming; Newport (KY); On-site; USD 34,000 - 41,000; Full time

Job summary

Newport Racing & Gaming in Newport, KY is seeking a Cage Shift Supervisor for night shifts to oversee the Cage, Main Bank, Vault and kiosks. The role also supports Player Services for marketing and guest sign-ups, requiring strong customer service and leadership.

Experience with gaming regulations and cash handling is essential. The position emphasizes supervision, hiring assistance, and adherence to internal controls while ensuring smooth operations across shift activities and guest

Qualifications

• 2-3 years of experience in the gaming industry
• 2-year degree or equivalent work experience preferred
• 1 year of experience managing personnel
• Ability to obtain KHRC License

Responsibilities

• Safeguards cage assets
• Monitors cage activities for policy and gaming regulations
• Instructs and counsels assigned personnel; conducts performance reviews
• Assists in hiring and scheduling cage operations staff
• Recommends improvements to management for areas of responsibility
• Implements department policies aligned with internal controls
• Reviews cage department reports for accuracy
• Verifies and handles cash and property
• Maintains accountability for cage assets and bank funds
• Prepares daily cash deposits
• Performs other duties as assigned
• Verifies currency on scope basis

Skills

Communication

Customer service

Leadership

Availability

Education

2-year degree or equivalent

KHRC License

Job description

Newport Racing & Gaming in Newport, KY is seeking a Cage Shift Supervisor for night shifts to oversee the Cage, Main Bank, Vault and kiosks. The role also supports Player Services for marketing and guest sign-ups, requiring strong customer service and leadership.

Experience with gaming regulations and cash handling is essential. The position emphasizes supervision, hiring assistance, and adherence to internal controls while ensuring smooth operations across shift activities and guest