Night Auditor & Overnight Ops Leader (Spa Access)

Standard Hotels; Miami (FL); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The Standard Spa, Miami Beach is seeking a dependable Night Auditor to oversee overnight hotel operations, combining front desk hospitality with accounting duties. You will ensure daily revenue accuracy, balance accounts, and support guests during the overnight shift.

The role requires attention to detail, independent work, and strong problem-solving abilities, with responsibility as the overnight Manager on Duty and coordination with other departments to maintain a safe, welcoming property.

Qualifications

• Previous Night Audit, Front Desk, or hotel operations experience preferred.
• Experience with Opera PMS or similar hotel property management systems preferred.
• Basic accounting and financial reconciliation knowledge.
• Strong attention to detail and organizational skills.
• Excellent communication and guest service abilities.
• Ability to work independently with minimal supervision.
• Strong problem-solving and decision-making skills.
• Comfortable serving as overnight Manager on Duty.
• Flexible schedule with availability for overnight shifts, weekends, and holidays.

Responsibilities

• Welcome guests with warm, personalized hospitality during overnight hours.
• Process guest arrivals, departures, room changes, and reservations accurately.
• Respond promptly and professionally to guest requests and concerns.
• Handle guest recovery situations while maintaining The Standard's service culture.
• Maintain a calm, professional, and welcoming lobby environment.
• Complete the nightly audit process accurately and on schedule.
• Reconcile room revenue, restaurant revenue, spa charges, cash, credit cards, and third-party transactions.
• Balance guest accounts and post all room charges, taxes, and adjustments.
• Generate and distribute daily financial, occupancy, and operational reports.
• Research and resolve discrepancies before closing the business day.
• Maintain accurate financial documentation and audit records.
• Serve as the overnight Manager on Duty.
• Monitor overall hotel operations throughout the overnight shift.
• Conduct regular property walks to ensure safety, cleanliness, and security.
• Coordinate with Security, Engineering, Housekeeping, and other departments as needed.
• Monitor overnight arrivals, departures, and VIP activity.
• Prepare operational handoff notes for the morning leadership team.
• Respond appropriately to emergencies and unusual situations.
• Ensure hotel safety standards and security procedures are followed.
• Maintain confidentiality of guest, employee, and financial information.
• Report incidents accurately and completely.
• Support emergency response procedures and hotel safety initiatives.
• Maintain accurate shift reports and operational logs.
• Process cash drops and maintain cashier accountability.
• Assist with room inventory management and operational reporting.
• Ensure front desk work areas remain organized and professional.
• Support operational projects as assigned.

Skills

Night Audit

Accounting Basics

Attention to Detail

Communication Skills

Independent Work

Problem Solving

Manager on Duty

Overnight Schedule Flexibility

Tools

Opera PMS

Job description

The Standard Spa, Miami Beach is seeking a dependable Night Auditor to oversee overnight hotel operations, combining front desk hospitality with accounting duties. You will ensure daily revenue accuracy, balance accounts, and support guests during the overnight shift.

The role requires attention to detail, independent work, and strong problem-solving abilities, with responsibility as the overnight Manager on Duty and coordination with other departments to maintain a safe, welcoming property.