Night Auditor: Overnight Guest Services & Audit Specialist

mcrhotels.com; Allen (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Homewood Suites Dallas/Allen is seeking a Night Auditor to ensure accurate nightly audits, guest service excellence, and safe hotel operations. You will greet guests, manage overnight records, and support front desk functions while maintaining friendly, professional service.

The role emphasizes adherence to brand standards, teamwork, and effective communication across night shifts. Knowledge of hotel amenities and responsiveness to guest needs are essential.

Qualifications

• Experience in hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do attitude and willingness to learn.
• Ability to follow guidelines and procedures.

Responsibilities

• Audit management: audit reports completed and sent out by overnight checklist.
• Security: overnight procedures to ensure a safe environment for all.
• Incoming mail: receive and note all incoming mail per daily shift checklist.

Skills

Guest relations

Name use

Guest satisfaction

Recovery

Hotel knowledge

Events

Technology

Phone etiquette

Job description

Homewood Suites Dallas/Allen is seeking a Night Auditor to ensure accurate nightly audits, guest service excellence, and safe hotel operations. You will greet guests, manage overnight records, and support front desk functions while maintaining friendly, professional service.

The role emphasizes adherence to brand standards, teamwork, and effective communication across night shifts. Knowledge of hotel amenities and responsiveness to guest needs are essential.