Night Auditor — Overnight Guest & Revenue Specialist

Stonebridge Companies; New York (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

PTO

401(k) matching

Wellness program

Job summary

Stonebridge is seeking a dedicated Night Auditor for our Times Square property in New York. The Night Auditor will balance revenues, perform bookkeeping duties, and assist guests with check-ins/check-outs, ensuring a smooth overnight operation.

Ideal candidates have hospitality or customer service experience, strong communication skills, and proficiency with a property management system. The role requires attention to detail and the ability to work independently on a night shift.

Qualifications

• Previous experience in hospitality or customer service preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Balance daily receipts and revenues; perform income audits.
• Assist guests with check-out processes and resolve discrepancies.
• Answer phone calls and guest inquiries promptly.
• Coordinate with overnight housekeeping or maintenance to resolve issues.
• Make reservations and ensure accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Cross-train in PBX and Reservations to fill in roles when needed.
• Perform nightly bucket checks and wake-up calls.
• Ensure security and safety during overnight shifts.

Skills

Hospitality experience

Basic bookkeeping

Communication skills

Property management systems

Customer service

Attention to detail

Tools

Property Management System (PMS)

Office software

Job description

Stonebridge is seeking a dedicated Night Auditor for our Times Square property in New York. The Night Auditor will balance revenues, perform bookkeeping duties, and assist guests with check-ins/check-outs, ensuring a smooth overnight operation.

Ideal candidates have hospitality or customer service experience, strong communication skills, and proficiency with a property management system. The role requires attention to detail and the ability to work independently on a night shift.