Night Auditor: Overnight Front Desk & Guest Experience

Embassy Suites by Hilton - Berkeley Heights; Berkeley Heights (NJ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Job summary

Embassy Suites by Hilton - Berkeley Heights, located in New Jersey, is seeking a Night Auditor to ensure smooth overnight operations and guest satisfaction. The role covers front desk duties, cash handling, and nightly audits to verify accounts, with a focus on accuracy, security, and exceptional service.

The position requires 1-2 years of night audit or similar experience, strong communication skills, and the ability to work independently during overnight shifts, including weekends and

Qualifications

• 1-2 years of Night Auditor or similar role
• Cash handling experience
• High school diploma or equivalent
• Strong attention to detail and multitasking in a fast-paced environment
• Excellent communication and problem-solving skills
• Read, write, and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Schedule: Overnight weekends and holidays required

Responsibilities

• Perform front desk duties during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Skills

Cash handling

Attention to detail

Communication skills

Problem solving

English fluency

Independent work

Computer skills

Education

High school diploma or equivalent

Tools

General computer usage

Job description

Embassy Suites by Hilton - Berkeley Heights, located in New Jersey, is seeking a Night Auditor to ensure smooth overnight operations and guest satisfaction. The role covers front desk duties, cash handling, and nightly audits to verify accounts, with a focus on accuracy, security, and exceptional service.

The position requires 1-2 years of night audit or similar experience, strong communication skills, and the ability to work independently during overnight shifts, including weekends and