Night Auditor

management-davidsonhospitality; Berkeley Heights (NJ); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off such as vacation, sick, 

Holidays)

401K Match

Job summary

Embassy Suites by Hilton - Berkeley Heights in New Jersey is hiring for a Night Auditor. The role involves overnight front desk duties, processing guest payments, and performing night audits to ensure guest accounts are accurate and secure.

You will help guests with inquiries and maintain a welcoming environment while coordinating with other departments to ensure a seamless guest experience. The position requires 1-2 years of similar night audit experience, strong attention to detail, excellent

Qualifications

• Previous hotel experience is a plus.
• 1-2 years of night auditor or similar experience preferred.
• Cash handling experience is required.
• High school diploma or equivalent required.
• Excellent communication and problem-solving skills.
• Read, write, and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Overnight weekends and holidays schedule required.

Responsibilities

• Perform front desk duties, such as guest check-ins and check-outs, during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies.
• Assist guests with inquiries, requests, and any issues that may arise during the night.
• Ensure the safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Front desk

Cash handling

Attention to detail

Multitasking

Customer service

English fluency

Computer skills

Education

High school diploma

Job description

Property Description

Embassy Suites by Hilton -Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a modern, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm and welcoming environment, creating an exciting work environment. As a member of the Embassy Suites Berkeley Heights team, you'll have the chance to provide outstanding service to our guests, work in a supportive team, and be a part of the renowned Hilton brand. Join us in delivering memorable hospitality experiences and become a valued member of our team at Embassy Suites Berkeley Heights!

Overview

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences.

Summary:

• Perform front desk duties, such as guest check-ins and check-outs, during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Qualifications

• Previous hotel experience a plus
• 1-2 years of experience as a Night Auditor or in a similar role preferred
• Prior cash handling experience is necessary
• High school diploma or equivalent required
• Strong attention to detail and ability to multitask in a fast-paced environment
• Excellent communication and problem-solving skills
• Read, write, and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Schedule: Overnight weekends and holidays required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time O< such as vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $19.50 - USD $20.50 /Hr.