Night Audit Specialist - Overnight Guest Experience

management-davidsonhospitality; Berkeley Heights (NJ); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off such as vacation, sick, 

Holidays)

401K Match

Job summary

Embassy Suites by Hilton - Berkeley Heights in New Jersey is hiring for a Night Auditor. The role involves overnight front desk duties, processing guest payments, and performing night audits to ensure guest accounts are accurate and secure.

You will help guests with inquiries and maintain a welcoming environment while coordinating with other departments to ensure a seamless guest experience. The position requires 1-2 years of similar night audit experience, strong attention to detail, excellent

Qualifications

• Previous hotel experience is a plus.
• 1-2 years of night auditor or similar experience preferred.
• Cash handling experience is required.
• High school diploma or equivalent required.
• Excellent communication and problem-solving skills.
• Read, write, and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Overnight weekends and holidays schedule required.

Responsibilities

• Perform front desk duties, such as guest check-ins and check-outs, during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies.
• Assist guests with inquiries, requests, and any issues that may arise during the night.
• Ensure the safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Front desk

Cash handling

Attention to detail

Multitasking

Customer service

English fluency

Computer skills

Education

High school diploma

Job description

Embassy Suites by Hilton - Berkeley Heights in New Jersey is hiring for a Night Auditor. The role involves overnight front desk duties, processing guest payments, and performing night audits to ensure guest accounts are accurate and secure.

You will help guests with inquiries and maintain a welcoming environment while coordinating with other departments to ensure a seamless guest experience. The position requires 1-2 years of similar night audit experience, strong attention to detail, excellent