Night Auditor - Hotel, Gaming & Guest Services

Oak Grove Racing, Gaming & Hotel; Oak Grove (KY); Sur place; USD 18 000 - 26 000; Plein temps

Résumé du poste

Oak Grove Racing, Gaming & Hotel in Oak Grove, KY, is seeking a Hotel Night Auditor to register guests, issue keys, balance accounts, and manage reservations. This role supports front desk operations and hotel gaming activities in a high-traffic setting.

The ideal candidate will have a high school diploma and the ability to obtain a Kentucky gaming license, with strong attention to detail and customer service mindset. Evening and weekend shifts are required.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of principles and processes for providing customer service.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

Responsabilités

• Greets, registers, and assigns rooms to hotel guests.
• Verifies guest identification and payment method.
• Issues room keys and relays property information to guests.
• Keeps records of room availability and guest accounts.
• Computes bills and collects payments.
• Make and confirm reservations.
• Answer calls and route to extensions.
• Provide information about hotel, gaming, and entertainment services.
• Coordinate with housekeeping for vacated rooms.
• Balance cash accounts and perform basic bookkeeping.
• Restock and maintain the Hotel Sundry shop.

Connaissances

Confidentiality

Interpersonal skills

Verbal & written communication

Accountability

Attention to detail

Organization

Time management

Customer focus

Availability weekends nights

Formation

High School Diploma or equivalent

Description du poste

Oak Grove Racing, Gaming & Hotel in Oak Grove, KY, is seeking a Hotel Night Auditor to register guests, issue keys, balance accounts, and manage reservations. This role supports front desk operations and hotel gaming activities in a high-traffic setting.

The ideal candidate will have a high school diploma and the ability to obtain a Kentucky gaming license, with strong attention to detail and customer service mindset. Evening and weekend shifts are required.