Night Auditor: Hospitality Finance & Guest Services

Sage Hospitality Group; Denver (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Free On-site Parking

Complimentary Employee Meals

401(k) with Employer Matching

Hotel Discounts

Paid Time off for Vacation, Sick Time,

Employee Assistance Program

Opportunities for Career Growth and De

Sage Restaurant Concepts 25% Discount

Job summary

Embassy Suites by Hilton Denver Downtown is seeking a meticulous Front Desk/ Night Audit Clerk to balance and report hotel operations, assist guests with check-in/check-out, and manage PBX communications. The role emphasizes cash handling, accuracy, and exceptional guest service in a bustling downtown setting.

The position requires high school level education, strong computer and calculator skills, and excellent communication abilities to ensure guest satisfaction and efficient hotel operations.

Qualifications

• High school education or equivalent experience.
• Accounting background preferred, but not required.
• Ability to operate personal computer, cash register and calculator.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing CRT screens.
• Excellent speech communication skills for telephone conversations.
• Excellent reading and writing skills for daily reports.

Responsibilities

• Audit, balance and report on hotel areas (F&B, front desk, gift shop) for accuracy and policy compliance.
• Respond professionally to guest inquiries regarding reservations and information.
• Handle front desk duties including check-in/check-out and PBX operations.
• Prepare statistics and income journal sheets for daily reports.
• Balance and close bank activities and run nightly audit.
• Maintain strong guest relations with timely, knowledgeable responses.
• Assist with room information and guest services as needed.

Skills

Customer service

Cash handling

Telephone etiquette

Communication skills

Numerical accuracy

Education

High school diploma or equivalent

Tools

Cash register

PBX system

Front desk software

Job description

Embassy Suites by Hilton Denver Downtown is seeking a meticulous Front Desk/ Night Audit Clerk to balance and report hotel operations, assist guests with check-in/check-out, and manage PBX communications. The role emphasizes cash handling, accuracy, and exceptional guest service in a bustling downtown setting.

The position requires high school level education, strong computer and calculator skills, and excellent communication abilities to ensure guest satisfaction and efficient hotel operations.