Night Auditor & Guest Services Specialist

Hampton Inn - Owensboro; Owensboro (KY); On-site; USD 30,000 - 38,000; Full time

Job summary

BryantCorp in Owensboro, KY is seeking a Night Shift Auditor to support the hotel’s financial integrity and guest services. The role involves end-of-day accounting, overnight front desk duties, processing check-ins/check-outs, and addressing guest requests.

You will audit daily transactions, balance cash, and prepare daily reports while maintaining a professional image and guest-focused service. This position requires reliability, attention to detail, and the ability to work through the night

Qualifications

• Experience in hotel night audit or similar role preferred.
• Excellent written and verbal communication.
• Strong guest-service oriented attitude.
• Proficient with POS systems and computer applications.
• Ability to work independently with minimal supervision.

Responsibilities

• Timely response to guest requests in a friendly and professional manner.
• Always provide a professional image through appearance, dress, and attitude.
• Able to multi-task & prioritize.
• Greet guests and complete the registration/check-in process with computer input and room rate confirmation.
• Assist guests with check-out and ensure rooms/services are accounted for.
• Complete daily checklists and ensure each task is done.
• Prepare checkout billing and post room taxes and charges.
• Prepare daily reports and balance cash.

Skills

Attention to detail

Customer service

Communication skills

Guest service mindset

Phone skills

Computer skills

Cash handling

Education

High school diploma or equivalent

Job description

BryantCorp in Owensboro, KY is seeking a Night Shift Auditor to support the hotel’s financial integrity and guest services. The role involves end-of-day accounting, overnight front desk duties, processing check-ins/check-outs, and addressing guest requests.

You will audit daily transactions, balance cash, and prepare daily reports while maintaining a professional image and guest-focused service. This position requires reliability, attention to detail, and the ability to work through the night