Night Shift Auditor (11pm-7am)

Hampton Inn - Owensboro; Owensboro (KY); On-site; USD 30,000 - 38,000; Full time

Job summary

BryantCorp in Owensboro, KY is seeking a Night Shift Auditor to support the hotel’s financial integrity and guest services. The role involves end-of-day accounting, overnight front desk duties, processing check-ins/check-outs, and addressing guest requests.

You will audit daily transactions, balance cash, and prepare daily reports while maintaining a professional image and guest-focused service. This position requires reliability, attention to detail, and the ability to work through the night

Qualifications

• Experience in hotel night audit or similar role preferred.
• Excellent written and verbal communication.
• Strong guest-service oriented attitude.
• Proficient with POS systems and computer applications.
• Ability to work independently with minimal supervision.

Responsibilities

• Timely response to guest requests in a friendly and professional manner.
• Always provide a professional image through appearance, dress, and attitude.
• Able to multi-task & prioritize.
• Greet guests and complete the registration/check-in process with computer input and room rate confirmation.
• Assist guests with check-out and ensure rooms/services are accounted for.
• Complete daily checklists and ensure each task is done.
• Prepare checkout billing and post room taxes and charges.
• Prepare daily reports and balance cash.

Skills

Attention to detail

Customer service

Communication skills

Guest service mindset

Phone skills

Computer skills

Cash handling

Education

High school diploma or equivalent

Job description

BryantCorp is a respected family-owned real estate development and property management company committed to providing commercial and hospitality spaces that improve our communities. BryantCorp currently owns and manages three hotels with three hotels in the development pipeline. We also own and manage office, industrial, and residential real estate property. Industriousness, innovation, excellence, respect, compassion, and collaboration drive our team in everything we do.

Job Description

Position: Night Shift Auditor

Reports To: Assistant General Manager

Collaborates With: General Manager

POSITION PURPOSE AND OBJECTIVES:

The Night Shift Auditor works to support BryantCorp's vision of building better communities through beautiful spaces. The Night Shift Auditor assists the hotel General Manager, and Assistant General Manager to accomplish the goals of the company.

As a Night Shift Auditor performs end-of-the-day accounting tasks and overnight front desk duties. Night Shift Auditor will assist late-night guests, process check-ins, and check-outs, and address other customer requests. The Night Shift Auditor will also audit, reconcile, and balance daily financial activities.

PREFERRED QUALIFICATIONS:

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision
• Previous customer service experience is required. Previous experience in a similar position or within a hotel is preferred.
• Excellent communication skills both verbal and non-verbal.
• A guest service-oriented demeanour is required. Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude.
• Excellent phone and computer skills.
• Previous cash handling experiences preferred.
• High school diploma or equivalent is preferred.
• Previous Hotel Night Auditor Required, minimum 6 month.

PRINCIPLE JOB FUNCTIONS AND RESPONSIBILITIES:

This position is responsible for:

• Timely response to guest requests in a friendly and professional manner. Follows up to ensure guest satisfaction.
• Always provides a professional image through appearance, dress, and attitude.
• Able to multi-task & prioritize.
• Greet guests and complete the registration/check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, and ensuring guests know the location of their room.
• Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted.
• Complete daily checklists and ensure that each task is completed.
• Prepares checkout billing.
• Posts room taxes and charges.
• Prepares daily reports and summary cash balances.
• Ability to stand for long periods (min of 8 hours)
• Accommodate guest special requests courteously.
• Responsible for knowing hotel emergency procedures.
• Other duties as requested by the Assistant General Manager and General manager

BryantCorp is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

BryantCorp uses E-Verify to check the employment eligibility of our new hires. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) and the United States Citizenship and Immigration Services (USCIS). The system allows employers like Grinnell College to verify the employment eligibility of its employees, regardless of citizenship. Based on the information provided on Form I-9, E-Verify confirms this information with DHS and Social Security Administration (SSA) records.