Night Auditor & Guest Services Specialist

HHM Hospitality; Moosic (Lackawanna County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

TELUS Health access

Travel Discounts

Commuter Benefits

Employee Assistance Program

Education/Professional Development

Referral Bonus Program

Job summary

HHM Hospitality in Moosic, PA is seeking a Night Auditor to balance accounts, close daily books, and prepare reports. You will also handle guest service tasks, check guests in/out, and maintain room and guest account records using BRAINS network.

This role supports front desk operations and requires attention to accuracy, basic Excel skills, and a willingness to work nights and weekends. The position offers full-time opportunities with competitive wages and benefits, including health insurance,

Qualifications

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Maintain records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Night audit experience

Accounting

Excel

Customer service

Education

High School diploma or equivalent

Tools

BRAINS network

Job description

HHM Hospitality in Moosic, PA is seeking a Night Auditor to balance accounts, close daily books, and prepare reports. You will also handle guest service tasks, check guests in/out, and maintain room and guest account records using BRAINS network.

This role supports front desk operations and requires attention to accuracy, basic Excel skills, and a willingness to work nights and weekends. The position offers full-time opportunities with competitive wages and benefits, including health insurance,