Night Auditor & Guest Services Specialist

Plazahotelelpaso; Plantation (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

TELUS Health access

Travel Discounts

Commuter benefits

Wellness program

Professional Development

Referral Bonus

Job summary

HHM Hotels invites applications for a Night Auditor responsible for balancing revenue, settling accounts nightly, and resetting the system for the next day, while performing Guest Service Agent duties. You will audit and reconcile cashiers, balance records, input data into BRAINS network, check in/out guests, respond to inquiries, and strive to boost guest satisfaction.

This role offers competitive wages for full or part-time opportunities, with benefits including health insurance, PTO, and 401k

Qualifications

• Experience in night audit or accounting required.
• Computer skills including Excel and arithmetic.
• FSD is a plus and required within 90 days of employment.
• High school diploma or equivalent preferred.

Responsibilities

• Balance accounts and conduct nightly audits.
• Maintain records of room availability and guest accounts.
• Prepare and distribute daily reports.
• Audit, reconcile cashiers and credit card transactions.
• Input financial data into BRAINS network.
• Check guests in/out and assist Guest Service Agents.
• Respond to guest inquiries and resolve complaints.
• Aim to improve guest satisfaction and safety practices.
• Perform other duties as requested by management.

Skills

Night audit

Accounting

Excel

Arithmetic

Guest service

Education

High school diploma or equivalent

Tools

BRAINS network

Job description

HHM Hotels invites applications for a Night Auditor responsible for balancing revenue, settling accounts nightly, and resetting the system for the next day, while performing Guest Service Agent duties. You will audit and reconcile cashiers, balance records, input data into BRAINS network, check in/out guests, respond to inquiries, and strive to boost guest satisfaction.

This role offers competitive wages for full or part-time opportunities, with benefits including health insurance, PTO, and 401k