Night Auditor & Guest Services Specialist

Coushatta; Kinder (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Coushatta seeks a Guest Services Associate to ensure The Ultimate Southern Gaming Experience by delivering courteous, efficient service to all hotel guests. You will greet guests, answer questions, and assist with requests to help create a welcoming atmosphere.

The role requires a high school diploma or GED, strong communication and organizational skills, and at least one year of accounting or audit experience. Computer literacy and prior hotel/motel exposure are preferred.

Qualifications

• Minimum of one-year accounting or audit experience required.
• Must be computer-literate.
• Must possess effective communication and organizational skills.

Responsibilities

• Provide courteous service to hotel guests and ensure guest satisfaction.
• Maintain an optimal level of guest service and satisfaction.

Skills

Communication skills

Organizational skills

Customer service

Composure under pressure

Hospitality experience

Education

High School diploma or GED

Some college courses in Hotel Management

Tools

Computer literacy

Job description

Coushatta seeks a Guest Services Associate to ensure The Ultimate Southern Gaming Experience by delivering courteous, efficient service to all hotel guests. You will greet guests, answer questions, and assist with requests to help create a welcoming atmosphere.

The role requires a high school diploma or GED, strong communication and organizational skills, and at least one year of accounting or audit experience. Computer literacy and prior hotel/motel exposure are preferred.