Guest Services Representative-632010

Coushatta; Kinder (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Coushatta is seeking a guest services associate at our Kinder, Louisiana location. You will provide accurate information to guests about hotel policies, services, and amenities to ensure a high level of guest satisfaction.

The role emphasizes professional communication and a friendly demeanor, with preferred experience in hospitality and a willingness to handle pressurized guest interactions calmly.

Qualifications

• High School diploma or GED required.
• Some college courses in Hotel Management preferred.
• Previous guest service experience preferred.

Responsibilities

• Provide accurate, timely information to guests about hotel policies, services and amenities.
• Ensure optimum guest service and satisfaction.

Skills

Excellent communication

Organizational skills

Education

High School diploma or GED

Some college in Hotel Management

Job description

Responsible for providing accurate, timely information to guests about Hotel policies, services and amenities, ensuring optimum guest service and satisfaction.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required. Some college courses in Hotel Management preferred. Previous guest service experience preferred.

SPECIAL QUALIFICATIONS:

Must possess excellent communication and organizational skills. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.

Req. #

10203

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