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Coushatta Casino Resort in Louisiana is seeking a hotel guest services professional responsible for delivering a consistent, courteous level of service to all hotel guests and ensuring an optimal guest experience.
The role emphasizes strong communication, organizational skills, and a professional demeanor in stressful situations, with accounting/audit experience considered a plus. This position offers direct front-line exposure to hospitality operations.
Responsible for ensuring The Ultimate Southern Gaming Experience by satisfying our guests and for providing consistent, courteous service to all Hotel guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained.
EDUCATION and/or EXPERIENCE:
High School diploma or General Education diploma, GED required. Some college courses in Hotel Management preferred.
SPECIAL QUALIFICATIONS:
Must possess effective communication and organizational skills. Minimum of one-year accounting or audit experience required. Must be computer-literate. Previous Hotel/Motel experience preferred. Must be able to maintain a professional, positive demeanor in stressful situations, remaining polite to the guests at all times.
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