Guest Services Specialist

Coushatta; Kinder (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Coushatta is seeking a guest services associate at our Kinder, Louisiana location. You will provide accurate information to guests about hotel policies, services, and amenities to ensure a high level of guest satisfaction.

The role emphasizes professional communication and a friendly demeanor, with preferred experience in hospitality and a willingness to handle pressurized guest interactions calmly.

Qualifications

• High School diploma or GED required.
• Some college courses in Hotel Management preferred.
• Previous guest service experience preferred.

Responsibilities

• Provide accurate, timely information to guests about hotel policies, services and amenities.
• Ensure optimum guest service and satisfaction.

Skills

Excellent communication

Organizational skills

Education

High School diploma or GED

Some college in Hotel Management

Job description

Coushatta is seeking a guest services associate at our Kinder, Louisiana location. You will provide accurate information to guests about hotel policies, services, and amenities to ensure a high level of guest satisfaction.

The role emphasizes professional communication and a friendly demeanor, with preferred experience in hospitality and a willingness to handle pressurized guest interactions calmly.