Night Auditor: Guest Services & Overnight Accounting

Lodging Dynamics; Seattle (WA); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health benefits

Dental

Vision

401(k)

Pet insurance

Paid time off

On-demand pay

Leadership development

Growth opportunities

Résumé du poste

Lodging Dynamics Hospitality Group LLC is seeking a Night Auditor at The Charter Hotel Seattle. The role involves greeting guests, handling front desk duties, and ensuring accurate financials while supporting guest services across shifts.

The candidate will work in a hospitality environment with opportunities for leadership development and exposure to a national hospitality group. A strong emphasis on communication, accuracy, and multitasking is required.

Qualifications

• Excellent communication and math skills are required.
• 2+ years in customer service or hospitality.
• Able to learn computer functions and other on-the-job skills.
• Strong eye for detail and accuracy.
• Good problem-solving skills are necessary.
• Ability to multitask in a fast-paced environment.
• Solid customer service skills are essential.
• Strong written and verbal communication skills.
• Exceptional customer service skills are expected.

Responsabilités

• Greet guests upon arrival, check them in and provide information.
• Process invoices, post checks to vendors and distribute employee checks.
• Respond to guest complaints, requests and emergencies.
• Reconcile all accounts in a timely manner.
• Verify that all end-of-day work has been performed by other departments.
• Schedule wake-up calls and reservations for the following day.
• Respond to guest inquiries and concerns as needed.
• Answer phones and place reservations.

Connaissances

Communication skills

Math skills

Customer service experience

Learn new tech

Attention to detail

Problem solving

Multitasking

Written communication

Verbal communication

Description du poste

Lodging Dynamics Hospitality Group LLC is seeking a Night Auditor at The Charter Hotel Seattle. The role involves greeting guests, handling front desk duties, and ensuring accurate financials while supporting guest services across shifts.

The candidate will work in a hospitality environment with opportunities for leadership development and exposure to a national hospitality group. A strong emphasis on communication, accuracy, and multitasking is required.