Night Auditor & Guest Experience Specialist

WizeHire, Inc; Gig Harbor (WA); On-site; USD 23,000 - 30,000; Full time

Job description

The Inn at Gig Harbor Gig Harbor, WA, US

Posted 5 months ago

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level.

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Ensure all guests feel they are having an exceptional experience at the property
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Flexible overnight hours are required
• Excellent customer service and communication skills are required
• Diploma or equivalent from high school is required; some college is desired
• Computer proficiency is required; experience with accounting or reservation software is preferred

Compensation

$19.50 hourly

The Inn at Gig Harbor brings a cozy and relaxing ambient and outstanding service, combined with the adventurous style of the Pacific Northwest. The Inn's premier location positions you just 10 minutes from waterfront dining, harbor activities, and the Gateway to the Olympic Peninsula.

• We offer great benefits.
• We provide Health insurance and an option for group insurance, like dental, hospital, and indemnity.
• We have a generous 5% matching 401(k) vestment program.
• Quarterly project-based bonuses.
• Paid time off and 7 vacation days with time and a half.
• It's a great company to work for and a great hotel to be a part of.

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