Overnight Guest Services & Financial Auditor

Olympia Hospitality; Norfolk (VA); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health coverage up to 80%

401K with yearly match

PTO + 7 holidays

Earned wage access

Travel discounts

Job summary

Olympia Hospitality is seeking a Night Auditor for an overnight shift (10pm-6am or 11pm-7am) to ensure accurate guest accounts and reliable reservation handling. You will support front desk operations and assist in all guest experiences, with a strong emphasis on accuracy and service quality.

The role includes opportunities to grow within a values-driven organization that offers health coverage, a 401K plan, PTO, paid holidays, and other employee benefits.

Qualifications

• Prior customer service or hospitality experience is preferred.
• Must be able to interpret financial information and reports.

Responsibilities

• Assist guests with check-in/check-out and reservations.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily and month-end reports per hotel standards.
• Manage credit card transactions promptly and accurately.
• Respond to governmental inquiries as needed.
• Maintain awareness of policies and procedures and report deviations.

Skills

Guest services

Hospitality experience

Attention to detail

Numerical skills

Customer service

Education

High school diploma

Tools

MS Word

MS Excel

Job description

Olympia Hospitality is seeking a Night Auditor for an overnight shift (10pm-6am or 11pm-7am) to ensure accurate guest accounts and reliable reservation handling. You will support front desk operations and assist in all guest experiences, with a strong emphasis on accuracy and service quality.

The role includes opportunities to grow within a values-driven organization that offers health coverage, a 401K plan, PTO, paid holidays, and other employee benefits.