Night Auditor: Guest Service & Night Operations (Bonuses)

ZMC Hotels; Town of Spooner (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Hotel discounts

Bonuses

Job summary

ZMC Hotels in Wisconsin is seeking a Night Auditor who thrives working solo yet as part of a larger team. This fast-paced role requires accuracy in nightly reporting and a calm, courteous approach to guests.

You will check guests in, manage reservations and cancellations, and help ensure the safety of the property while night operations run smoothly. Join a friendly team offering flexible schedules and opportunities for growth.

Qualifications

• Strong computer skills and basic hotel software familiarity.
• Excellent communication and guest service abilities.
• Proven ability to multitask with minimal supervision.
• Experience thriving in a fast-paced hotel setting.

Responsibilities

• Close nightly reports and ensure accuracy.
• Ensure safety of guests and hotel property while on duty.
• Handle reservations, check-ins, and cancellation procedures.
• Assist guests with questions and maintain a friendly team atmosphere.

Skills

Strong computer skills

Exceptional communication skills

Guest service

Multitasking

Fast-paced environment

Job description

ZMC Hotels in Wisconsin is seeking a Night Auditor who thrives working solo yet as part of a larger team. This fast-paced role requires accuracy in nightly reporting and a calm, courteous approach to guests.

You will check guests in, manage reservations and cancellations, and help ensure the safety of the property while night operations run smoothly. Join a friendly team offering flexible schedules and opportunities for growth.