Night Auditor: Guest Service Lead | Night Shift & Reports

ZMC Hotels; Muskogee (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Hotel Discounts

Bonuses

DailyPay

Job summary

ZMC Hotels is seeking a Night Auditor to join our team in a fast-paced hospitality setting. You will close nightly reports, ensure security of the property, and manage reservations and guest interactions with a friendly, can-do attitude.

The Night Auditor works within a collaborative team, handling front desk duties while maintaining exceptional guest service. Flexible schedules are available, with opportunities for advancement and full-time benefits.

Qualifications

• Proven experience in guest service and hospitality.
• Excellent communication and computer skills.
• Ability to multitask with limited supervision in a fast-paced environment.

Responsibilities

• Close nightly reports and ensure accuracy of end-of-shift documentation.
• Maintain responsibility and accountability for hotel property and guest safety while on duty.
• Know reservations procedures, take reservations, and understand cancellation and walk policies.
• Check in guests with a friendly, professional attitude and assist guests to enjoy their stay.

Skills

Strong computer skills

Exceptional communication skills

Guest service excellence

Multitasking

Fast-paced environment

Job description

ZMC Hotels is seeking a Night Auditor to join our team in a fast-paced hospitality setting. You will close nightly reports, ensure security of the property, and manage reservations and guest interactions with a friendly, can-do attitude.

The Night Auditor works within a collaborative team, handling front desk duties while maintaining exceptional guest service. Flexible schedules are available, with opportunities for advancement and full-time benefits.