Night Auditor

ZMC Hotels, LLC; Scottsdale (AZ); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) plan

Paid time off

Employee discounts

DailyPay

Bonus opportunities

Résumé du poste

ZMC Hotels, LLC is seeking a Night Auditor to keep the front desk running smoothly while the property sleeps. You’ll close nightly reports, safeguard the hotel, and assist guests with reservations and questions in a friendly, efficient manner.

If you enjoy a fast-paced, independent role and have strong computer and communication skills, this is a great fit. We offer seasonal and full-time possibilities, flexible schedules, and employee discounts across our hotel brand.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Responsabilités

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Connaissances

Computer skills

Communication skills

Guest service

Multitasking

Fast-paced environment

Description du poste

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities:

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications:

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks:

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday