Night Auditor: Guest Care & Night Operations Pro

ZMC Hotels, LLC; Scottsdale (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Employee discounts

DailyPay

Bonus opportunities

Job summary

ZMC Hotels, LLC is seeking a Night Auditor to keep the front desk running smoothly while the property sleeps. You’ll close nightly reports, safeguard the hotel, and assist guests with reservations and questions in a friendly, efficient manner.

If you enjoy a fast-paced, independent role and have strong computer and communication skills, this is a great fit. We offer seasonal and full-time possibilities, flexible schedules, and employee discounts across our hotel brand.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Responsibilities

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Skills

Computer skills

Communication skills

Guest service

Multitasking

Fast-paced environment

Job description

ZMC Hotels, LLC is seeking a Night Auditor to keep the front desk running smoothly while the property sleeps. You’ll close nightly reports, safeguard the hotel, and assist guests with reservations and questions in a friendly, efficient manner.

If you enjoy a fast-paced, independent role and have strong computer and communication skills, this is a great fit. We offer seasonal and full-time possibilities, flexible schedules, and employee discounts across our hotel brand.