Night Auditor

ZMC Hotels, LLC; Scottsdale (AZ); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

401(k) Plan

Employee Discounts

Résumé du poste

ZMC Hotels is seeking a Night Auditor to work nights, perform closing reports, and ensure the security and smooth operation of the hotel while the team operates. You will handle guest interactions, reservations, and ensure accurate front desk processes.

Ideal candidates are detail-oriented, customer-focused, and capable of managing multiple tasks in a fast-paced environment. This on-site role offers competitive benefits and opportunities for growth within the brand.

Qualifications

• Experience in hospitality or guest-facing roles.
• Strong verbal and written communication.
• Proven ability to deliver high levels of guest service.
• Ability to multitask with minimal supervision.
• Comfort working in a fast-paced hotel setting.

Responsabilités

• Close nightly reports and ensure accuracy of front desk data.
• Maintain responsibility for hotel property and guest safety while on duty.
• Know reservations procedures, take and cancel reservations as needed.
• Greet guests during check-in with a friendly, helpful attitude and assist with inquiries.

Connaissances

Computer skills

Communication skills

Guest service

Multitasking

Fast-paced environment

Description du poste

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities:

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications:

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks:

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday