Night Auditor & Guest Experience Specialist

JL Hospitality Management; Florida; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical & Vision

Life Insurance

Paid Time Off

Leadership Training

401K Plan

Discounted Rooms

Fun Workplace

Voluntary Benefits

Job summary

JL Hospitality Management is seeking a Night Auditor for the SpringHill Suites & TownePlace Suites at Flamingo Crossings. The role balances daily hotel operations, posts and reconciles charges, and greets guests with prompt, courteous service to ensure a smooth night shift.

You will monitor end-of-day procedures, assist guests with needs, upsell services, and support hotel marketing initiatives. The position offers a friendly, guest-focused team and opportunities for growth within our managed

Responsibilities

• Balance all daily hotel work and post/balance charges.
• Greet and register guests with prompt, courteous service.
• Resolve guest challenges and upsell hotel services.
• Complete registration and explain room features, rates, and directions to rooms.

Job description

JL Hospitality Management is seeking a Night Auditor for the SpringHill Suites & TownePlace Suites at Flamingo Crossings. The role balances daily hotel operations, posts and reconciles charges, and greets guests with prompt, courteous service to ensure a smooth night shift.

You will monitor end-of-day procedures, assist guests with needs, upsell services, and support hotel marketing initiatives. The position offers a friendly, guest-focused team and opportunities for growth within our managed